FAQ's

Can I get a refund?

At Little Batch Balms, we prioritize quality. So, if you are truly unsatisfied with your purchase due to the quality of the product you received, we will gladly issue a refund. We do not request a return of the product, but we do ask you provide us with feedback on how we can improve. 

Are your products safe for sensitive skin?

All of our products contain high quality, non toxic ingredients. We do not use any artificial fragrances or dyes. Unless you have a specific allergy to an ingredient listed, all products are sensitive skin friendly. 

Are your products cruelty free?

All ingredients we purchase are cruelty free and Climate Pledge Friendly. No animal testing is done with any of the ingredients used or any of the final products made. 

Do your cosmetic products expire?

Because we use all natural ingredients and zero preservatives, our cosmetics do have a recommended "use by" date. While our cosmetics won't technically "expire", we do suggest they be used within 6-9 months of purchase for best quality and results.